Recent Articles
Can I personalize my lock's PIN code to a 4-digit unique passcode instead of using the lengthy auto-generated one?
Absolutely! There are two ways you can create your own 4-digit unique passcode using the TTLock app. The first method involves creating a new passcode: 1. Open the TTLock app and navigate to the Passcodes section. 2. Select "Generate Passcode" from ...
Is it possible for me to change my door entry codes remotely whenever I need to?
Yes, you can change your entry codes at any time remotely, provided you have our Wi-Fi Bridge installed. This feature allows you to manage your codes easily and conveniently without being physically present at the door. Here's what you can do: Create ...
Can your locks track access and egress for each code, including the time and date?
Our locks typically allow for free egress, meaning no code is needed to exit. However, we do offer double-sided locks that require a code for both entry and exit. This feature allows for tracking of access and egress, including the time and date, ...
What lock do you recommend for a Pivot Door?
For pivot doors, we recommend our Slim - Fingerprint and Keyless Entry Smart Mortise Lock [43mm wide] (SDL-S1), Super Slim - Fingerprint and Keyless Entry Smart Mortise Lock [35mm wide] (SDL-SS1), and Slim - Fingerprint and Keyless Entry Smart ...
Is express shipping available?
Yes, we offer express shipping for customers who need their items delivered quickly. This convenient option allows you to receive your order in just 1-3 business days. Please note that there is an additional fee for express shipping. In addition to ...