Recent Articles
I'm having trouble pairing my Loqee Keybox with my phone. What should I do?
If you're unable to pair your Loqee Keybox with your phone, try resetting the lock first. After resetting, you'll be prompted to add a Bluetooth administrator. Follow these steps: Open the app and go to 'Add Lock' to start the pairing process. If the ...
Can I purchase replacement mechanical keys for my smart door lock?
When it comes to replacing mechanical keys for our range of smart door locks, the process varies depending on the model you own: SDL-H1, SDL-H2, SDL-R1: Unfortunately, the keys for these models are uniquely designed and cannot be replaced. However, ...
I see that your locks only work with 2.4GHz WiFi networks. What should I do if we only have a 5GHz network?
Most routers are capable of supporting both 2.4GHz and 5GHz frequencies; it may just need to be configured to enable the 2.4GHz network. You can do this by contacting your internet service provider or the technician who set up your internet. If you ...
Can I set timed passcodes for guests for my Airbnb?
Absolutely! Setting timed passcodes for your guests improves operational efficiency and ensures secure, authorized access for a specified duration. To generate a timed passcode using the TTLock App, you have two options: Option 1: Custom Timed ...
Can your locks be unlocked by pushing a button on the intercom?
Our locks do not have this built-in capability. However, you can consider the following workaround: Purchase a TTLock remote (SDL-XR1 Wireless Remote Key) to unlock the door via Bluetooth within range. Consider using an electric latch that can ...