Can I disable the alarm on my smart door lock?
If you're referring to the built-in security alarm that goes off after 5 wrong tries at unlocking the door, it's designed to keep your home safe and can't be switched off. It's a safety feature to ward off any unwanted guests trying to guess their way in. But don't worry, once the correct code is entered, the alarm stops right away.
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Can I disable the sound on my smart door lock?
Absolutely! Here's how you can easily turn off the sound on your smart door lock: 1. First, log in to the TTLock App on your smartphone. 2. Next, navigate to the Settings section within the app. 3. Select the option for Lock Sound. 4. From there, you ...
Why is my Smart Door Lock not powering up?
There could be many reasons why your smart door lock is powering up. Following are some basic troubleshooting steps: Check if the cable connecting the interior and the exterior panel is connected correctly. You can remove it and plug it back in. ...
How do I reset my smart door lock to factory default settings?
Resetting your smart door lock to factory default settings is a simple process, but please note that all data will be erased during this procedure. Follow the steps below to reset your lock: Refer to the user manual to locate the 'reset' button on ...
Why does my door always open from the outside?
Prerequisites: 1. Make sure the smart door lock is powered up using fresh batteries. If it doesn't power up, Why is my Smart Door Lock not powering up? article. 2. Make sure you have tried unlocking using any valid or default passcode. There are a ...
How can I lock the door from the outside without relying on the app?
When the Auto-Lock is On: To lock the door from the outside without using the app, you can take advantage of the auto-lock feature. This feature allows you to set a duration, usually around 5 seconds, in which the door will automatically lock after ...