Can I install your door lock product on a security door?

Can I install your door lock product on a security door?

We regret to inform you that our door locks cannot be used on security doors. This is due to specific requirements that our locks have in terms of door thickness. They require a minimum door thickness of 35mm, which is typically not met by security doors. Therefore, it is not recommended to use our locks on such doors, as they may not fit properly or provide optimal security.

If you have any further questions please don't hesitate to contact us

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