Can I purchase replacement mechanical keys for my smart door lock?

Can I purchase replacement mechanical keys for my smart door lock?

When it comes to replacing mechanical keys for our range of smart door locks, the process varies depending on the model you own:

  1. SDL-H1, SDL-H2, SDL-R1: Unfortunately, the keys for these models are uniquely designed and cannot be replaced. However, if a replacement is essential, you can purchase a new front panel, which includes a new set of keys.
  2. SDL-T1: For the SDL-T1 model, you have the option of duplicating the existing keys. Simply visit a professional key-cutting service to make copies of the keys you already have. Otherwise, like other models, you may choose to buy a new front panel for a fresh set of keys.
  3. SDL-SS1, SDL-S2, SDL-PP1: For these models, replacement is much simpler. You can purchase a new key cylinder, which includes a new set of mechanical keys.

If you need assistance or are unsure about which option applies to your lock model, please feel free to contact us for further guidance.


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