Can the WiFi Bridge be used with an Ethernet connection?

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• I see that your locks only work with 2.4GHz WiFi networks. What should I do if we only have a 5GHz network?

  The SmartDL Wi-Fi Gateway only supports 2.4Ghz Wi-Fi networks. Most routers are capable of supporting both 2.4GHz and 5GHz frequencies; it may just need to be configured to enable the 2.4GHz network. You can do this by contacting your internet ...

• Is it possible for me to change my door entry codes remotely whenever I need to?

  Yes, you can change your entry codes at any time remotely, provided you have our Wi-Fi Bridge installed. This feature allows you to manage your codes easily and conveniently without being physically present at the door. Here's what you can do: Create ...

• How do I restrict access for non-admin users?

  Some of the smart locks in our product range feature a Privacy Switch that provides an added layer of security by limiting access for non-admin users. Please refer to this article for more specific information on how this functionality varies across ...

• What are passcodes and how do I set them up?

  Passcodes are security measures that restrict access to users. There are various types of passcodes available, such as permanent, time-limited, one-time, and recurring passcodes. You can select the type of passcode that suits your specific access ...

• Can your door locks be programmed to allow a one-time access code for cleaners or other service providers?

  Yes! Our door locks offer a variety of passcode options, including one-time access codes. For further information on the various types of passcodes available, we recommend checking out this article.