Can the WiFi Bridge be used with an Ethernet connection?

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• I see that your locks only work with 2.4GHz WiFi networks. What should I do if we only have a 5GHz network?

  Most routers are capable of supporting both 2.4GHz and 5GHz frequencies; it may just need to be configured to enable the 2.4GHz network. You can do this by contacting your internet service provider or the technician who set up your internet. If you ...

• Is it possible for me to change my door entry codes remotely whenever I need to?

  Yes, you can change your entry codes at any time remotely, provided you have our Wi-Fi Bridge installed. This feature allows you to manage your codes easily and conveniently without being physically present at the door. Here's what you can do: Create ...

• How do I restrict access for non-admin users?

  Some of the smart locks in our product range feature a Privacy Switch that provides an added layer of security by limiting access for non-admin users. Please refer to this article for more specific information on how this functionality varies across ...

• What is passage mode and how do I set it up?

  Passage mode is a convenient feature that grants you the flexibility to control access to a door during specific timeframes. It proves particularly useful in various scenarios, such as when you have guests visiting at home or when clients frequently ...

• Is it possible to unlock different locks with just one key fob?

  Yes! A single key fob can be programmed to open several locks, making it super handy if you want to carry less and simplify access to multiple doors. If you need any further assistance or have any questions, please do not hesitate to contact us.