How can I fix a loose handle on my lock?
It is recommended that Loctite Threadlocker is used to secure the smart door lock handle in place upon installation and/or if the handle becomes loose.
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Smart Lock Handle Has Lost Resistance
If the handle is loose or coming off, this can usually be fixed by removing the lock from the door and tightening the screws. If the handle turns freely or feels like it has lost resistance, please continue reading. All smart locks use a tension ring ...How do I fix an external handle of a SDL-S1 that has lost resistance
Watch this video - SDL-S1 handle that has lost resistance Take the lock off the door - Take off the screw behind the batteries and at the bottom of the inside panel - Unplug the cable carefully - Make sure not to pull it out with force, this may ...Why does my door always open from the outside?
Prerequisites: 1. Make sure the smart door lock is powered up using fresh batteries. If it doesn't power up, Why is my Smart Door Lock not powering up? article. 2. Make sure the lock is configured (see this article to configure the lock). There are a ...Why does my Smart Door Lock say "Unlock", but doesn't retract the latch/deadbolt?
Q: What should I do if my Smart Lock says "Unlock" but doesn't retract the latch/deadbolt? If your Smart Lock say "Unlock" but fails to retract the latch or deadbolt, there are a few factors you can check to determine the underlying cause. Low ...Why does my lock's battery drain so quickly, not even lasting close to the average 6-month duration as claimed?
Our locks are designed to have batteries that last approximately 6 months with average usage. If your lock's battery is draining faster than expected, there are a few factors you can check to determine the underlying cause. Sync your lock with the ...