How do I delete a faulty lock from my TTLock App?

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• How can I transfer a lock to another TTLock account?

  To transfer a lock to another TTLock account, please refer to our comprehensive guide through this link: https://support.smartdoorlocks.com.au/portal/en/kb/articles/transfer-a-lock-to-another-account. It provides step-by-step instructions on how to ...

• How can I disable the privacy mode (TTLock)?

  Option 1: Using the TTLock App 1. Open the TTLock App from Bluetooth Administrator's device and go to the Lock Dashboard 2. Go to 'Settings' 3. Tap 'Privacy Lock' 4. Tap 'Turn off' Related Articles - How does the privacy switch work?

• Can I disable the sound on my smart door lock?

  Absolutely! Here's how you can easily turn off the sound on your smart door lock: 1. First, log in to the TTLock App on your smartphone. 2. Next, navigate to the Settings section within the app. 3. Select the option for Lock Sound. 4. From there, you ...

• I've turned off the Tamper Alert in the TTlock app, but an alarm still sounds when too many incorrect codes are entered. Why is this happening?

  Don't worry, your lock is behaving as it should. The Tamper Alert feature is designed to trigger an alarm if someone tries to forcibly remove the lock's front panel. But irrespective of this feature, the alarm will sound if the wrong passcode is ...

• How can I lock the door from the inside without using the app and if Auto-Lock is turned off?

  Unfortunately, if you've disabled Auto-Lock, it limits your options for locking the door from the inside. The only option other than using the app is to use a Remote control. With a remote, you can lock the door with just a click of a button. If you ...