Read before you start troubleshooting. If the troubleshooting steps in this article do not resolve the issue, we will ask you to provide a few photos and short videos so we can assist you further. You are welcome to capture the necessary images and ...
Yes, the same Key Fob for SDL Smart Door Locks can be registered on mulitple SDL or Loqee smart locks. The same process is used to register the key fob to each lock. Registering a key fob Tap ‘Cards’ on the lock home screen. Select ‘Add Card’ from ...
Read before you start troubleshooting. If the troubleshooting steps in this article do not resolve the issue, we will ask you to provide a few photos and short videos so we can assist you further. You are welcome to capture the necessary images and ...
Our locks respond in two different ways to multiple incorrect entry attempts: For specific locks, like the SDL-R1, an anti-theft alarm will be activated in response to multiple incorrect attempts. This alarm sounds for about 5 seconds. Additionally, ...
If you've noticed that the keypad or touchscreen on your smart lock is peeling, this is typically the result of environmental exposure rather than a manufacturing defect. Prolonged exposure to sunlight, salt air, and rain can gradually break down the ...