Is touch required to activate the numeric pad's backlight?

Is touch required to activate the numeric pad's backlight?

Yes, for the numeric pad's backlight to be activated, touch is necessary.
Oftentimes, this feature is designed in this manner for the sake of energy conservation. When the numeric pad is not in use, the backlight automatically switches off to save power. Once you touch or press any key on the numeric pad, the sensors recognize the activity and promptly turn on the backlight. This ensures enhanced visibility, especially in darker environments, allowing you to use the pad more effectively and efficiently.

If you have any questions, please do not hesitate to contact us.

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