Is touch required to activate the numeric pad's backlight?
Yes, for the numeric pad's backlight to be activated, touch is necessary.
Oftentimes, this feature is designed in this manner for the sake of energy conservation. When the numeric pad is not in use, the backlight automatically switches off to save power. Once you touch or press any key on the numeric pad, the sensors recognize the activity and promptly turn on the backlight. This ensures enhanced visibility, especially in darker environments, allowing you to use the pad more effectively and efficiently.
If you have any questions, please do not hesitate to contact us.
Related Articles
Why does my door unlock as soon as I touch the keypad?
You may have the 'Touch to Unlock' feature turned on. 'Touch to Unlock' is an app level setting (not a lock level setting). Therefore turning this feature on/off for individual locks isn't possible. Follow the steps below to demine if the 'Touch to ...
Can I purchase replacement mechanical keys for my smart door lock?
When it comes to replacing mechanical keys for our range of smart door locks, the process varies depending on the model you own: SDL-H1, SDL-H2, SDL-R1: Unfortunately, the keys for these models are uniquely designed and cannot be replaced. However, ...
Can I create passwords remotely without a Wi-Fi Bridge?
Yes, you can create auto-generated passcodes remotely, but not custom passcodes. Here's how it works: When you use the TTLock app, it employs a complex cryptography algorithm to create a unique code. This algorithm combines a unique signature ...
Can your locks be unlocked by pushing a button on the intercom?
Our locks do not have this built-in capability. However, you can consider the following workaround: Purchase a TTLock remote (SDL-XR1 Wireless Remote Key) to unlock the door via Bluetooth within range. Consider using an electric latch that can ...
What steps should I take if my guests are having trouble unlocking the door?
If you have guests visiting or if you are an Airbnb host, sometimes, they may encounter difficulty in unlocking the door, especially if you have the SDL-H1 or SDL-H2 lock models installed. This may likely be due to the privacy switch located on the ...