Why does my door unlock as soon as I touch the keypad?

You may have the 'Touch to Unlock' feature turned on. 

'Touch to Unlock' is an app level setting (not a lock level setting). Therefore turning this feature on/off for individual locks isn't possible. 

Follow the steps below to demine if the 'Touch to Unlock' feature turned on/off.

1. Tap on the three bars at the top right hand corner of the app

2. Tap Settings

3. Turn 'Touch to Unlock' off

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