How do I reset my smart door lock to factory default settings?

Resetting your smart door lock to factory default settings is a simple process, but please note that all data will be erased during this procedure. Follow the steps below to reset your lock: If you want to reset your lock without losing its data follow this linked article. Refer to the user manual to locate the 'reset' button on your smart door lock. Use a blunt object like a paperclip to press and hold the 'reset' button for approximately 5 seconds until you hear the voice prompt 'Enter initialisation passcode'. After releasing the 'reset' button, press the combination 000# on the lock's keypad. This step completes the reset process. By following these steps, you will successfully reset your smart door lock to its original factory settings, erasing all data previously stored on the lock.  If you need any further assistance or have any questions, please do not hesitate to contact us.

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