How do I reset my smart door lock to factory default settings?

How do I reset my smart door lock to factory default settings?

Resetting your smart door lock to factory default settings is a simple process, but please note that all data will be erased during this procedure. Follow the steps below to reset your lock:

  • Refer to the user manual to locate the 'reset' button on your smart door lock.

  • Use a blunt object like a paperclip to press and hold the 'reset' button for approximately 5 seconds.

  • After releasing the 'reset' button, press the combination 000# on the lock's keypad. This step completes the reset process.

By following these steps, you will successfully reset your smart door lock to its original factory settings, erasing all data previously stored on the lock.

If you need any further assistance or have any questions, please do not hesitate to contact us.

    • Related Articles

    • Can I disable the sound on my smart door lock?

      Absolutely! Here's how you can easily turn off the sound on your smart door lock: 1. First, log in to the TTLock App on your smartphone. 2. Next, navigate to the Settings section within the app. 3. Select the option for Lock Sound. 4. From there, you ...
    • Can I purchase replacement mechanical keys for my smart door lock?

      When it comes to replacing mechanical keys for our range of smart door locks, the process varies depending on the model you own: SDL-H1, SDL-H2, SDL-R1: Unfortunately, the keys for these models are uniquely designed and cannot be replaced. However, ...
    • Why does my door always open from the outside?

      Prerequisites: 1. Make sure the smart door lock is powered up using fresh batteries. If it doesn't power up, Why is my Smart Door Lock not powering up? article. 2. Make sure the lock is configured (see this article to configure the lock). There are a ...
    • Why is my Smart Door Lock not powering up?

      There could be many reasons why your smart door lock is powering up. Following are some basic troubleshooting steps: Make sure you have installed good quality brand-new batteries. Check the battery polarity (i.e. + and - ) is correct. Check if the ...
    • I'm having trouble pairing my smart lock with my phone. What should I do?

      If you're having trouble pairing your smart lock with your phone, there are a few factors you can check to determine the underlying cause. Lock not in pairing mode During the pairing process the keypad has to be activated for the TTLock app to ...