Which mobile app should I use to program and set up the smart door locks?

Which mobile app should I use to program and set up the smart door locks?

To program and set up the majority of our smart door locks, we recommend using the TTLock app, available for download on both the Apple App Store and Google Play Store. This app is specifically designed to seamlessly integrate with our smart door locks and offers an intuitive interface for easy setup and programming.

To ensure a smooth installation process, the TTLock app provides comprehensive step-by-step instructions on how to connect and configure your smart door lock. However, if you encounter any difficulties or have questions along the way, we have included a Programming Guide at the back of the Installation and User Manual. This guide serves as a helpful reference tool to assist you with any troubleshooting or advanced setup techniques.

It's important to note that while the majority of our smart door locks are compatible with the TTLock app, there are a few models that utilize the Tuya App instead. To avoid confusion and ensure that you are using the correct app for your specific lock model, we recommend reaching out to our dedicated customer support team. They will be more than happy to provide you with the necessary information and guidance needed to ensure a successful setup.

In addition to these resources, we have also created an informative article titled "Creating new users for your smart door lock." This article offers valuable insights and tips for managing user access to your smart door lock, making it a useful reference tool for maximizing the functionality and security of your device.

We understand that setting up and programming smart door locks can sometimes be intimidating, especially for first-time users. That's why our team is committed to providing you with extensive resources and support to simplify the process and address any concerns or questions you may have.

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