How to configure the Wi-Fi Gateway for Smart Door Locks (TTLock)

How to configure the Wi-Fi Gateway for Smart Door Locks (TTLock)

This article explains how to configure the Wi-Fi Gateway and use remote features of your smart door lock.

Notes
Prerequisites

  1. You should have a Wi-Fi Gateway from Smart Door Locks. You can purchase it from here.
  2. Make sure your Smart Door Lock is functional and configured using the TTLock app. 
  3. The Wi-Fi Gateway should be within 3-7 meter (unobstructed) radius to the Smart Door Lock. Closer the better.
  4. Make sure you have a USB power source to power the Wi-Fi Gateway (Do not plug in the Wi-Fi Gateway to the power yet).
  5. The location you plan to install the Wi-Fi Gateway should receive strong Wi-Fi signals from the modem/router.
  6. Make sure you have an active 2.4GHz Wifi network. Usually, there are 2 wifi networks (i.e. 5G and 2.4GHz) on a standard WiFi Modem. Identity the "WiFi Name" that you will be connecting to and make sure you have the password to connect to this WiFi network.

Understanding the wi-fi gateway indicator light status

 

Configuring the wi-fi gateway



  1. Open your TTLock App.
  2. Tap the + button.



  3. Select ‘G2 (Wi-Fi) under ‘Gateway’.


  4. Plug the Gateway and power it on. The indicator light should flash red and blue alternatively.
  5. Select Next

  6. Tap the ‘+’ next to the correct Gateway.


  7. Select your WiFi and enter the password.


  8. Paring is now complete.

    If you have issues configuring the Wi-Fi Gateway, please refer to this article.

Info
Additional notes

  1. When you power on the Wi-Fi Gateway, it will be in the pairing mode for the first 60 seconds. This is the time window to configure the Wi-Fi network settings using your TTLock.
  2. If your Wi-Fi Gateway is already configured and you restart the Wi-Fi Gateway, it will take about 2-3 minutes to get back to the normal operational state. You'll notice it will be in the pairing mode for the first 60 seconds (as always) but after that, it will go back to the normal operation mode using the existing settings.


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